Required:

• Minimum six months of experience working in healthcare setting scheduling patient appointments.
• Familiarity with current billing practices including governmental plans such as Medicare and Medicaid.
• Verbal and written skills in English sufficient to communicate effectively with patients, doctors and staff.
• Excellent interpersonal skills to interact with individuals of varied backgrounds effectively, with professionalism, patience and understanding.
• Ability to prioritize tasks in a systematic manner to maximize efficiency.
• Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
• Ability to work with frequent interruptions and to complete assignments in a timely manner.

Preferred:

• Bilingual in English and Spanish
• Experience working in ophthalmology practice.
• One year of experience working in clinical teaching environment.