Job Summary

The Pharmacy Assistant Director of the 340B Program is responsible for the strategic oversight, management, and continuous improvement of University of Michigan Health's (UMH) 340B Program, encompassing the Academic Medical Center (AMC) and its affiliated regional entities. This role ensures full compliance with federal regulations, maximizes program benefits, and collaborates across departments to optimize operational effectiveness.

This role will serve as UMH's primary expert on the 340B Program, overseeing its multifaceted operations and ensuring it achieves its mission to support eligible patients, expand resources, and enable cost-effective pharmacy services. The Assistant Director will be responsible for the end-to-end management of all 340B activities, including the design and enforcement of policies and procedures, ongoing staff education, audit readiness, and optimization of program outcomes. This position requires constant vigilance in tracking regulatory changes and industry best practices to ensure 340B operations are compliant with the expectations set by HRSA and other governing bodies.

The Assistant Director will provide strategic direction on the integration of 340B processes into pharmacy workflows, maximizing patient access and maintaining accurate data for reporting and audit. Additionally, the Assistant Director will oversee contract pharmacy relationships, third-party administrator functions, and data exchange processes to guarantee consistent and reliable program performance.

Key aspects of the position include providing staff leadership, fostering a culture of continuous improvement, supporting professional development, and helping shape a 340B strategy that aligns with UMH's organizational mission and patient care goals. 

Responsibilities

Program Management & Compliance

• Lead the implementation, maintenance, and audit activities for the 340B Program.

• Ensure strict adherence to HRSA and UMH policies governing 340B compliance.

• Develop and maintain policies, procedures, and training modules for 340B operations.

• Perform regular internal audits, manage HRSA site visits, and prepare for external reviews.

Operational Analytics & Optimization

• Monitor, analyze, and report on 340B utilization to maximize savings and identify operational improvements.
• Collaborate with pharmacy and IT to ensure optimal integration of 340B processes in dispensing and billing systems.
• Provide leadership in identifying opportunities for program expansion and improvement.
• Cross-covers other pharmacy leaders within the Pharmacy Supply Chain and 340B teams and participate in the Pharmacy Administrator On-Call Program

Stakeholder Collaboration

• Serve as the subject matter expert for the 340B Program across UMH.

• Educate pharmacy staff, clinicians, and administrators on 340B regulations and workflow integration.

• Partner with legal, compliance, and finance teams to resolve issues and implement best practices.

• Liaise with contract pharmacies and external vendors, ensuring accurate data exchange and contract compliance.

Documentation & Reporting

• Maintain records of program participation, audit findings, and corrective action plans.

• Prepare and deliver compliance and performance reports for UMH leadership.

SUPERVISION RECEIVED

Has a direct reporting relationship to the Director of Pharmacy Supply Chain and 340B Program.

SUPERVISION EXERCISED

This role oversees a team of 10 employees, including two team leaders.

WORK LOCATION REQUIREMENT

This position requires a minimum of three onsite days per week.

Required Qualifications

• Doctor of Pharmacy or Bachelor of Pharmacy Degree required

• Minimum 5 years of progressive pharmacist experience, with at least 2 years of pharmacy leadership experience

• 340B knowledge expertise (340B Apexus Certified Expert (ACE) certification preferred)

• Effective communication (written and verbal) skills
• Strong analytical skills with proficiency in data analysis and 340B management technologies

• Ability to independently execute projects, track deliverables, and drive continuous improvements

• Ability to recruit, train and retain highly skilled staff

Desired Qualifications

• Minimum 4 years of experience managing a large, complex health-system 340B Program preferred

• Advanced business degree (e.g., MBA, MHA, MS) preferred

• Vendor relationship management skills

• Demonstrated leadership ability in mentoring, motivating, and empowering staff

• Track record of collaboration and effective partnerships with internal stakeholders