SUMMARY: Open Door Community Health Centers is a proud participant of the 340B Drug Pricing Program. This program allows our patients access to prescription medication at a discounted rate. The 340B Program Manager provides oversight for the coordination, integration, and analysis of the system-wide 340B Program. It is the responsibility of the 340B Program Manager to oversee the development and refinement of technology setups, implementations and enhancements of new programs, analytic reporting, internal audit and compliance programs, program stewardship and advocacy.
ESSENTIAL DUTIES AND RESPONSIBILITIES: The 340B Program Manager has duties that span program management, program optimization, and other administrative functions, working to support the success of the 340B Program. The 340B Program Manager communicates with a diverse workforce during the management and maintenance of the program. All activities are conducted in an atmosphere of collaboration and team work.
Serves as primary internal and external program coordinator and liaison for all 340B-related matters
Serves as the institutional “compliance expert or authority” on 340B regarding program details, policies, and procedures of the r virtual inventory processes required for mixed-use areas.
Serves as primary internal liaison to key stakeholders to help ensure appropriate utilization of the 340B Program and compliance with all program requirements.
Acts as the liaison with necessary affiliated departments to ensure 340B Program integrity.
Provides oversight and leadership from the department of finance for the 340B Program. Helps lead and assist the organization’s 340B oversight team, which includes representation from pharmacy, legal, compliance, finance, and senior administration.
Provides expertise with the 340B Program to staff and participants regarding ongoing compliance.
Develops and maintains internal relationships (accounting, legal) and external relationships (wholesalers, manufacturers, contract pharmacies, split-billing software vendors, employee benefit pharmacy benefit managers (PBMs), and third-party administrator (TPA)vendors) as needed.
Serves as the institutional compliance expert or authority on 340B.
Acts as a liaison to the department of pharmacy and regional facilities as well as with the organization’s purchasing offices.
Actively engages with senior leadership and participates in decision-making processes related to the implementation of new 340B processes.
Ensures that policies and procedures are developed and implemented according to the organizational, regional, state, national, and federal requirements and guidelines and are approved by the institution’s legal department.
Assists organizational leadership to develop a regular compliance audit program.
Contributes processes and materials to promote programs or support the goals of the department and institution.
Establishes consistent policies and procedures for 340B that ensure productivity and efficiency so the long-term management of the program does not hamper operations or create unnecessary costs.
Develops and modifies 340B policies in accordance with state, federal, and system program requirements.
Provides ongoing training, education, and communication required for the 340B Program at the organization.
Manages health system education, training, awareness, and customer service for all 340B covered entities.
Develops training and competency materials for all staff and leaders who work with the 340B Program
Conducts ongoing 340B Program training for staff.
BASIC QUALIFICATIONS: The successful candidate will possess a broad range of clinical knowledge and administrative skills and be able to bring those skills to bear on improving health care systems and the 340B Program, including:
Bachelor’s degree in a related field and three years of progressively responsible experience in a directly related area; equivalent combination of experience and education considered
An in-depth advanced base of knowledge of healthcare operations, the 340B program and the pharmacy industry.
Demonstrable professional capacity; strong problem-solving, organization, and team skill
Proven ability to document in complete, clear, concise language understandable to others
Excellent project management skills, time management skills and strong attention to detail
Excellent written and verbal skills, including ability to present and discuss data and reports with employees at all levels of the organization
Have a valid California Driver’s License, an insurable driving record and means of transportation to travel throughout the ODCHC service area.
SUPERVISORY RESPONSIBILITIES: This position is responsible for supervising the 340B Auditor. The 340B Auditor performs scheduled audits and inventory reconciliation.
SUPERVISION AND SUPPORT: The 340B Program Manager reports to the Controller who oversees the daily activities of this position. The 340B Program Manager will also work with managers and subject matter experts from multiple ODCHC sites and departments.
PHYSICAL REQUIREMENTS: This is largely an office-based position although occasional travel among ODCHC sites is expected. The physical requirements described are representative of those needed to successfully perform the essential duties of the position. Reasonable accommodation will be made to allow otherwise qualified candidates to perform these functions.
Speaking and hearing sufficient to communicate effectively by telephone, video or in-person at normal volumes.
Vision adequate to read documents, computer screens, forms and designs and to differentiate colors as necessary.
Ability to sit or stand for extended periods of time.
Ability to use keyboard and view computer screens for extended periods of time.
Internal Number: ADM-19-00012
About Open Door Community Health Center
Open Door Community Health Centers was founded with a vision to provide excellent health care and health education to an under served part of California, at a time when the region suffered from a shortage of access.
Starting as a single clinic in 1971, Open Door now has 12 community health centers across Humboldt and Del Norte counties – a service area larger than the state of Connecticut – serving more than 55,000 patients a year and employing almost 600 members of the community.
Open Door Community Health Centers believes in providing quality medical, dental and mental health care and health education to all people on California’s North Coast, regardless of financial, geographic or social barriers.