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Patient Account Representative, Commercial Follow-up
PIH Health
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Details

Posted: 13-Mar-23

Location: Downey, California

Salary: Open

Categories:

Admin / Clerical

Internal Number: 17833

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Hospital - Whittier, PIH Health Hospital - Downey and PIH Health Good Samaritan Hospital, 27 outpatient medical locations, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, women’s health, urgent care and emergency services. The organization is recognized by Watson Health as one of the nation’s Top Hospitals, and College of Healthcare Information Management Executives (CHIME) as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. PIH Health is certified as a Great Place to Work TM. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

Under the supervision of the Commercial Supervisor, this position is responsible for the timely and accurate follow up of Commercial and Government HMO insurance Accounts Receivable. This consists of contacting the appropriate responsible payer for the status of submitted claim(s) and resolution of delays in payment or underpayments of the contracted amount due to Presbyterian Intercommunity Hospital for its services rendered.  Responsible for interpreting contracts to calculate expected reimbursement, identifying additionally reimbursed contract carve outs, and submitting appropriate contractual adjustments and write-offs. Meet and exceed the minimum productivity volume, and standards of work as defined within the departmental policies and procedures.

  • Demonstrated ability to utilize personal computer, 10-key adding machine, calculator, fax machine, copier and scanners.
  • Able to multi-task, good mathematical skills, excellent verbal and written communication skills, sound decision making. 
  • Ability to learn new systems, and extract data from hospital systems. 
  • Proficient in Microsoft Excel and Word.
  • High school graduate preferred.
  • Two years college preferred. 
  • Must have a minimum of two (2) years experience in hospital Commercial Follow up and/or Billing. 
  • Knowledge of Insurance and Government Billing guidelines and regulations.
  • Evidence of continuing education preferred. 
  • Understanding of Medicare CMS rules and regulations related to accurate claims submission.

 

Beyond the benefits that come with working for the area's leading community healthcare provider – one that also recognizes the need to ensure patient safety and comfort – you'll enjoy an extremely competitive compensation and benefits package.  We are an equal opportunity employer and seek diversity in our workforce.   EOE M/F/D/V

 

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About PIH Health
PIH Health is the Communities’ Health and Wellness Partner Our network of highly trained and compassionate physicians, nurses, clinicians, staff and volunteers work tirelessly and collaboratively every day to maintain and enhance the health and wellbeing of every member of our service areas. And when needed, we are here to coordinate care, manage chronic disease, and treat health conditions for the best possible outcomes. We’re a nonprofit, regional healthcare network with three hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare. We serve more than 3.7 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. Why PIH Health? Our culture is built around our core values, which are the guiding principles for everything we do. For over 60 years, PIH Health has maintained a sense of community and a family-like cultur...e where patients are the top priority, and employees and volunteers are proud to be affiliated with such an outstanding organization. PIH Health Hospital - Whittier Our Whittier campus delivers outstanding and compassionate care to patients, every day. Among other awards, PIH Health Hospital - Whittier has been named one of the nation’s 100 Top Hospitals® for the third consecutive year by Truven Health Analytics. PIH Health Hospital in Whittier, CA is located 30 minutes east of Los Angeles, close to the Los Angeles and Orange County border. There are many great communities in which to live that surround the hospital. This means easy access to work, great dining, shopping, entertainment and spectacular beaches. Whatever your passion, you’ll find the right place for it here. PIH Health Hospital - Downey is a nonprofit hospital with a rich, nearly 100-year history of meeting the healthcare needs of its community. The Downey campus is part of the PIH Health comprehensive health network consisting of two hospitals, 18 medical office locations and a host of specialty services. According to US News & World Report, the hospital scores highly in patient safety and orthopedics. With 955 employees, the hospital is the 5th largest employer in the city of Downey.
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