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Duke Primary Care Duke Primary Care is a broad network of community-based clinics that offer family medicine, internal medicine, pediatric, and urgent care services. With 400 providers in nearly 50 locations, Duke Primary Care is the largest primary care network in the greater Triangle. Our network saw more than 750,000 patient encounters in fiscal year 2021.

Our Duke Primary Care clinics provide personalized care for adults and children, from sick visits to preventive care, health screenings to immunizations, and annual exams to chronic disease management. Select primary care clinics also provide behavioral health, diabetes education, pharmacy, and other population health services. Duke Primary Care clinics are accredited and designated a Primary Care Medical Home by The Joint Commission.

Our Duke Urgent Care centers offer evaluation and treatment for minor illnesses and injuries 12 hours a day, seven days a week when a patient’s primary care provider is not available. Services also include certain physical exams and vaccinations. A pediatric specialist is available at select locations. Patients can walk in to one of our nine urgent care centers located throughout the greater Triangle or can schedule a virtual visit to receive care from the comfort of home.

Duke Nursing Highlights:

• Duke University Health System is designated as a Magnet organization
• Nurses from each hospital are consistently recognized each year as North Carolina's Great 100 Nurses.
• Duke University Health System was awarded the American Board of Nursing Specialties Award for Nursing Certification Advocacy for being strong advocates of specialty nursing certification.
• Duke University Health System has 6000 + registered nurses
• Quality of Life: Living in the Triangle!
• Relocation Assistance!

Certified Medical Assistant- Duke Primary Care

Occ Summary Work PerformedN/AKnowledge , Skills and AbilitiesLevel Characteristicsfollowing:following:Heavy lif ting and the ability to transport stretcher andwheelchairdirected.Worki ngWorkingphysicianperformed.physician.patients may be required.Good cust omer service skills.Age specific competencies.correspondenceincluding:re cord.Perform routine administrative and patient care supportive duties in aPerform other clinical functions as delegated and supervised by thesp ecimenssmoothly.Answer telephonesGreet patientsExplaining treatment proc edures to patientsSchedule appointmentsArrange for laboratory servicesad missionsFill out insurance formsSterilize medical instruments.sutures/ s taples. Change sterile and non-sterile dressings.Taking medical historie s and recording vital signsPrepare patients forTelephonebookkeeping.Hand leAuthorize drug refills as directedUpdate and fileHandle billing andexa minations and proceduresRemoveAdministrative duties may include but not limited to thepatient medical recordsPerform other administrativeduties asAssisting the physician during theexamination and proceduresand his/h er involvement in the plan of care, and document in patientPreparing pat ients forx-rays, tests and procedures. Take electrocardiogramsCollect an d prepare laboratoryprescriptions to a pharmacy. Draw bloodArrange for h ospitalClinic Duties may include but not limited to theAssist medical an d nursing staff in a variety of tasksprecautions.Prepare and administer medications as directed by aAbilityPerform basic laboratory tests on the premisesDispose of contaminated suppliesPromote patient/family understa nding of the educational contentknowledge of sanitation, personal hygien e and basic health and safetyand clinic staffDaily clinic preparationWor king knowledge of sterile techniquesknowledge of infection control proce dures and safetyin administering routine and special treatments to patie nts.Work requires theability toand special procedures that are applicab le to workthrough a high schoolwork in a clinic setting.Working knowledg e of procedures and techniques involvedprocess; registration, scheduling , charge posting, order entry.precautions applicable forto establish and maintain effective working relationships with patientsAble to document and communicate pertinent informationunderstand and follow oral and writ ten instructions generally acquiredrunsto assist medical and/or nursing staff in the examination and treatmenteducation and medical assistant pr ogramming.of patients and ensure officeHealth System medicalpractice

Minimum Qualifications

Education

Level I -- Graduation from accredited Medical Assistant program strongly preferred. High school or GED graduation required. Level II -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required. Level III -- Graduation from a medical assistant program accredited by the Commission on Accreditation of Allied Health Education Programs (CAAHEP) or the Accrediting Bureau of Health Education Schools (ABHES) strongly preferred. High school or GED graduation required.

Experience

Level I -- No experience required. Level II -- Must have at least 1 year of clinical experience as a Medical Assistant in a clinical setting. Level III -- Must have at least 3 years of clinical experience as a Medical Assistant in a clinical setting. Note: 1 year of experience will be provided for an Associate degree in Medical Assisting. General Ladder Statement: In addition to the education and experience noted, applicants must meet all requirements set forth in the Medical Assistant, Certified (CMA/RMA) Ladder Program document for Levels II and III.

Degrees, Licensures, Certifications

Level I -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level II -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required. Level III -- Certification by AAMA, AMT, NHA-CCMA, NCMA or ARMA required. BLS required.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.