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Pharmacy Specialty Technician | AdventHealth RxPlus

Location Address: 582 Monroe Rd Suite 1412 Sanford, FL 32771

Top Reasons To Work At AdventHealth RxPlus

• Great benefits
• Immediate Health Insurance Coverage
• Career growth and advancement potential

Work Hours/Shift:

• Full-Time, Monday - Friday

You Will Be Responsible For:

• Enters new prescription orders assuring that all information is correct including proper patient, drug, medication, directions, refills, and physician are selected at order entry.  Checks for completeness of all required items including all necessary diluents and ancillary supplies.
• Maintains working appointment calendar in Outlook to keep track of upcoming patient refills or appointment dates to make sure medication is delivered in a timely fashion.
• Selects appropriate shipping method for the order, verifies shipping address and date according to specialty department processes or patient’s request making sure that the correct and most cost effective method is always used and the pharmacy service standards are being met.
• Helps patients obtain copay assistance.  Communicate with copay assistance company as needed to fix billing issues.
• Communicates copays to patients and receive approval before billing.  Assures all requests and payments are complete before processing orders.  Makes sure all available copay assistance methods have been billed.
• Communicates with physician’s office any questions regarding prior authorization process as assigned.  Assists with obtaining prior authorization through pharmacy benefit manager. 
• Requests special drop ship items from the pharmacy purchasing technician based on processing procedures.  Provides all information necessary to obtain from pharmacy wholesaler.

What You Will Need:

• High School diploma or equivalent.
• 2 years retail, hospital or mail-order pharmacy setting.
• A current Florida Board of Pharmacy Technician Registration, RPT; Must complete state required continuing education requirement for registration
• 5 years retail, hospital or mail-order pharmacy setting, preferred
• Specialty pharmacy experience, preferred

Job Summary:

The Specialty Processing Technician performs a wide range of duties to assist our patients with certain chronic illnesses to receive consistent clinical care and obtain financial assistance.  Specialty prescription items are often very expensive, and require an extra level of care and attention above and beyond non-specialty items.  This position will work closely with pharmacists, patients, providers, and others to coordinate medication access and adherence for complex disease states. This position will work with primary and secondary payors to assure the patient has their medication in a timely fashion with the best pricing.  He or she will be responsible for assisting with processing prescriptions through the pharmacy system, coordination of medication refills, and setting up shipments and deliveries with the patients via phone. Works only under the supervision of a registered Pharmacist and does not perform duties that can only be legally performed by a registered Pharmacist.