The Lead Pharmacy Technician incumbent directs the technical functions of the IV room and Infusion pharmacy to ensure regulatory compliance is following in the preparation of a sterile IV solutions, patient specific IV medications and chemotherapy preparation for administration to the Veteran population by the inpatient pharmacy at Eastern Colorado VA system. The IV service is part of the inpatient pharmacy which operates 24 hours a day 7 days a week. Administrative a. Is responsible for planning, directing, coordinating, and controlling the technician workflow of both the IV room and Infusion pharmacy. b. Coordinates and assures completion of technician workload. The incumbent provides first line coordination and oversight for all areas of the IV service including staff work assignments, sick leave coverage and any customer service issues. c. Observes technician staff, seeks methods to improve the general workflow and makes recommendations when appropriate in a framework that is conducive to good performance and high morale. d. Identifies areas to enhance IV room operating efficiency, personal proficiency and improve veteran/patient care and employee satisfaction e. Responsible for the reliable operation of the automated dispensing systems, such as IVX and independently resolves various questions and problems which arise that might affect the IV service. f. Responsible for maintaining stock control and ensuring that drugs and supply items are on hand in sufficient quantities to meet demands. g. Provides feedback on performance of personnel assigned. Provides input to the supervisor of all aspects of performance to include recognition of outstanding performance, disciplinary problems, reassignments and training needs of technical personnel. Technical a. Responsible for the orientation and training of newly assigned personnel in the IV services area of the pharmacy. Assures that technical training forms are completed following training. Assists the Compounded Sterile Products (CSP) Supervisor to ensure all yearly competencies are performed as appropriate. b. Identifies, provides or makes provisions for developmental and training needs of employees. The Lead Technician will coach and mentor all new staff to ensure all established protocols and best practices are followed. c. Responsible for ensuring timely performance of a satisfactory amount and quality of work by section personnel. This includes spot checking the work in progress to ensure work is being performed pursuant to instructions. Makes on the spot corrections to ensure work meets prescribed standards (e.g., accepting, amending or rejecting work). d. Instructs all technical personnel as to the proper maintenance, and safety requirements of equipment used in the IV room or infusion area. Monitors equipment and gets feedback as to any problems or maintenance required. Is responsible for notifying the CSP Supervisor of necessary repairs or maintenance of equipment. e. Assures availability of pharmaceuticals in a manner which avoids preventable shortages, outages or conditions of excessive stock. Communicates all low inventory levels which require immediate action directly to the procurement staff. f. Will be expected to work shifts in the IV room and able to complete the full range of technical support functions in all areas of the IV service of pharmacy. Supervisory Controls: - The work is assigned in terms of objectives, goals, and deadlines by the CSP Supervisor. - Independently plans and carries out day-to-day operations and handles problems and deviations in the work assignments in accordance with policies, training and accepted practices in the IV Service. - Serves as a consultant or member on various related committees as appropriate - Work is reviewed for adequacy of results. Work Schedule: Full Time, Monday - Friday, 7:30 A.M to 4:00 P.M. Financial Disclosure Report: Not required
Providing Health Care for Veterans: The Veterans Health Administration is America’s largest integrated health care system, providing care at 1,255 health care facilities, including 170 medical centers and 1,074 outpatient sites of care of varying complexity (VHA outpatient clinics), serving 9 million enrolled Veterans each year.