Provide leadership to facility and staff with regard to all information services projects
Plan and coordinates the purchase and implementation of hardware and software according to company standards and procedures
Work with IS staff to ensure tasks are assigned and completed as required and assigned projects are completed within scheduled targets.
Prepare project status reports and coordinate activities and priorities with Users. Prepare and submit reports on cost, timeliness, milestones and issues
Work with supervisor to develop department, facility and project budgets
Provide on call coverage as required
Learn business and application functionality as required to effectively service the customer support needs
Actively seek to develop and maintain a positive and productive working relationship with team members, system users, project sponsors, support personnel, and all client staff.
Ensure all client requests and problems are appropriately and adequately resolved in a timely manner
Recognize and identify potential areas where existing policies and procedures require change or where new ones need to be developed to support active or new projects
Responsible for maintaining proper inventory of office supplies and equipment. Ensure proper maintenance and support of equipment located in areas of responsibility
Maintain accurate equipment inventory records, network problem records, copyright compliance, and network documentation
Perform job duties and responsibilities according to corporate and local facility guideline and procedure.
Demonstrate the Adventist Health System values in daily work behaviors and in interactions with others, both outside and within the IS department
KNOWLEDGE AND SKILLS REQUIRED:
Microsoft Office Suite (Excel, Word, PowerPoint, Visio, Outlook)
KNOWLEDGE AND SKILLS PREFERRED:
Working knowledge of Vision Application
Familiarity with a variety of System, Utility and Application Software
EDUCATION AND EXPERIENCE REQUIRED:
Bachelor’s Degree in Business, Computer Science, Information Systems, similar major or work equivalent experience
EDUCATION AND EXPERIENCE PREFERRED:
2-3 years of supervisory experience
2-3 years of experience with personal computers and MS-Office applications
Experience working in a healthcare environment
LICENSURE, CERTIFICATION OR REGISTRATION PREFERRED:
A+, Network+ and Microsoft Certified Professional (MCP)
This position will direct information services activities on behalf of AHS-IS for all ACC facilities. The IS Manager will provide direct supervision for technical staff and will also be responsible for the successful implementation of all AHS information services initiatives. The manager will interface and communicate with facility administration to provide support for business initiatives and ensure customer satisfaction levels. This includes evaluating business problems, identifying and resolving issues establishing and monitoring project work plans, implementing effective workflows and processes
The IS Manager will assist in the evaluation of end-user computing packages and equipment, as well as the implementation and testing of prototypes. The Manager will consult with client and staff regarding PC and LAN systems, equipment problems or malfunctions and recommend solutions. The Manager will also be responsible for creating accurate and timely information reports/records and will administer all duties in accordance with established policies, procedures and standards.
At AdventHealth, Extending the Healing Ministry of Christ is our mission. It calls us to be His hands and feet in helping people feel whole. Our story is one of hope — one that strives to heal and restore the body, mind and spirit. Our more than 80,000 skilled and compassionate caregivers in hospitals, physician practices, outpatient clinics, urgent care centers, skilled nursing facilities, home health agencies and hospice centers are committed to providing individualized, wholistic care.