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A position in a Banner Health pharmacy is one you can look forward to. Join an engaging environment of full service, high technology and experience a wide variety of responsibilities. You'll also see how important a pharmacy job is to our ability to make life easier for our patients. Come enjoy great challenges and build both your knowledge of the field and your analytical skills.

This position will be hired into the newly formed Pharmacy Shared Services. This position will support Banner Family Pharmacy - Home Delivery and Banner Pharmacy Services - Specialty-Care. This Department is responsible to provide direct patient care to patients and their caregivers by assisting with financial assistance and prior authorizations.

The Pharmacy Tech hired to this position will be in a role that is primarily telephonic. However, there will be cross-training to the fulfilment center to help with business needs and volumes. The individual will be responsible to provide direct customer service to patients and their caregivers, processing prescriptions, managing the prescription filling workflow (prior to the script being sent to the fulfillment center), trouble-shooting insurance issues, and supporting the processing and clinical pharmacists within the support center. The Pharmacy Technicians are required to answer all inbound calls and process prescriptions for specialty or home delivery, and are essential to the implementation of both the specialty and home delivery business line. This position is in a call center setting. In addition you will be able to work within the hours of 8am-5:30pm or later shifts may be needing depending upon the needs of the business. This position is located in Chandler.

Banner Pharmacy Services division provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices. Banner Pharmacy Services will be recognized nationally as a clinical leader and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and service to make a difference in people's lives. Banner is expanding its focus from being a hospital company to a clinical quality company focused on population health management. Clinical Pharmacy Services are also included in this robust new service line and are responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention.

POSITION SUMMARY
This position will work under the supervision of the pharmacist. Performs routine duties in packaging, distribution and record keeping of pharmaceutical supplies. Assists in preparing compounded and intravenous medications, total parenteral nutrition products, and chemotherapeutic agents. Consistently demonstrates an ability to assess a situation, consider alternatives, and choose the appropriate course of action. May work with the Pharmacist in processing physician orders for medications by entering information in to the medication management system in an unverified status. May educate, train, and oversee the activities of the Pharmacy Technician, Technician Externs and Volunteers. Must demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients.

CORE FUNCTIONS
1. Selects and/or prepares medications, under direct supervision, as indicated on the patient medication orders. Places medications in patient boxes or in designated area for pharmacist to check, sends/delivers medications to nursing units as required. May investigate missing medication requests.

2. Charges/credits patients for medications and intravenous solutions as appropriate. Restocks unused and credited returned medications. May also prepare the daily bank deposit and financial reports, maintain databases and troubleshoot automated technology malfunctions.

3. Attends to customers and answers telephones in a courteous and timely manner. Serves as a liaison between the customer and the pharmacist. May also take requests for prescription refills and obtain necessary authorizations.

4. Identifies medications and other items for reorder as necessary to maintain a continuous inventory of medications and supplies. Receives, checks-in, and restocks medications ordered through wholesaler and other vendors. Assesses practical ways to deal with shorted items and short-dated or unusable items.

5. Compounds specialty medication products. Repackages bulk medications into unit of use packaging. Completes accurate documentation of medications compounded and repackaged.

6. Assists in preparing and labeling of intravenous medications including total parenteral nutrition products and chemotherapeutic agents using proper sterile and aseptic technique. May perform quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner. Completes documentation on refrigerator temperatures, intravenous hood cleaning, and equipment maintenance activities as required.

7. May use automated dispensing technology or requisition to restock medications to nursing and ancillary areas after they are checked by a pharmacist. When allowed by law and policy, and upon completion of proper training/competency assessment, may restock automated dispensing technology using barcode scanning verification devices. Restocks medications to all areas outside automated dispensing technology which may include but not be limited to trays, code carts and emergency boxes. Adds users to the automatic dispensing technology database as per policy. Investigates discrepancies in automated dispensing technology.

MINIMUM QUALIFICATIONS

Requires pharmacy technician licensure (where applicable) and active pharmacy technician certification OR Pharmacy Intern licensure in the state of practice. May be required to posses a valid driver's license and be eligible for coverage under the company's auto insurance policy.

Must possess good organizational, problem solving and computer skills. Must have good written and verbal communication skills for interfacing with all levels of staff, physicians, patients and other contacts.

Employees working at Banner Behavioral Health Hospital or the Whole Health Clinic must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. Employees working at Banner MD Anderson or BUMC-P Whole Health Counseling must possess a State of Arizona Department of Public Safety Level One Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.

PREFERRED QUALIFICATIONS

Pharmacy technician experience. Knowledge of medication management information system software and automated dispensing systems.

Additional related education and/or experience preferred.