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Materials Management Supply Tech - AdventHealth Orlando

Location Address: 601 E Rollins St Suite 400, Orlando, FL 32803

 Top Reasons to work at AdventHealth Orlando

• Located on a lush tropical campus, our flagship hospital, 1,368-bed AdventHealth Orland
• Serves as the major tertiary facility for much of the Southeast, the Caribbean and South America
• AdventHealth Orlando houses one of the largest Emergency Departments and largest cardiac catheterization labs in the country
• We are already one of the busiest hospitals in the nation, providing service excellence to more than 32,000 inpatients and 125,00 0 outpatients each year

 WORK SHIFT: Part Time Weekend Nights, with possible additional shift on a week day (variable)

PRINCIPAL DUTIES AND JOB RESPONSIBILITIES:

• Rotates to assignments among various areas within the department and/or campus.
• Assignments may include but are not limited to dispensing and delivering patient care supplies, delivering equipment to procedural areas or clinical units, assembling procedure carts/code carts, providing up-to-date pharmacy drawers and facilitating their exchange.
• Tracking department and patient supply utilization for processing patient charges and interunit transfers for patient care supplies in the proper billing application(s).
• Utilizing a hand-held computer, may be responsible for the ordering of supplies, tracking outstanding open orders, work with Procurement and/or manufactures to track down supplies or orders and to restock supplies as necessary
• Provides courteous service, assisting all units, and meeting special needs or requests.
• Performs duties in a timely manner and provides updates if delays occur. 
• Communicates with courtesy when interacting with customers or vendors in person or on the telephone.
• Demonstrates excellent interpersonal skills directed toward customer satisfaction.
• Communicates effectively with all hospital departments and with others within the department.  Problem solves to meet the needs of various departments.  Uses the chain of command as necessary to resolve issues.
• Maintains knowledge base by attending in-services and department meetings.  Participates in training of new employees as requested
• Follows hospital and departmental safety policies.
• Maintains inventory of patient care supplies in accordance with policies and procedures.
• Records Procedure Carts and Code Carts re-processed.  
• Maintains an efficient and effective work-flow pattern.

KNOWLEDGE AND SKILLS REQUIRED

• Ability to read, write and communicate in English.
• Capable of lifting, pulling and pushing.
• Prolonged standing and walking
• Proficient computer skills with knowledge of instrument tracking and scheduling systems.
• Ability and willingness to work a flexible schedule.

EDUCATION AND EXPERIENCE REQUIRED: High school graduate or equivalent.

EDUCATION AND EXPERIENCE PREFERRED:

• Previous experience in providing Customer Service preferred.
• Previous experience in medical supplies preferred.

â‹â‹â‹â‹â‹â‹â‹LICENSURE, CERTIFICATION OR REGISTRATION REQUIRED: N/A.

GENERAL SUMMARY:

 Responsible for providing exemplary customer service to clinical and physician resources and leaders that reach out to Central Supply for product and/or services.  Will work independently and as a team in accurately assembling items for Code Carts and Procedure Carts for the entire campus.  Thoroughly clean and/or distribute equipment for patient care as required.  Responsible for special requests received from a variety of channels, documenting chargeable items, and ordering product for Central Supply.  Actively participates in outstanding customer service and accepts responsibility in maintaining relationships that are equally respectful to all.