Looking for more meaning in your work? Our Consumer Health Informatics team is seeking a Product Owner for our MSK Direct team.

Health Informatics @ MSK

Within the broader Digital Informatics and Technology Solutions (DigITs) organization, the division of Health Informatics manages clinician and patient-facing health information technology, including the institutional electronic health record, ancillary clinical systems, and tools that enable decision support, health information exchange, knowledge management, and patient engagement.

Beyond working with the technology itself, we aim to understand the people who use it and the processes affected by its implementation. We empower our clinicians and patients with tools that support the best outcomes, and we support our researchers in their efforts to forge new territory in precision oncology. We evaluate our interventions to prove that the work we are doing is impactful, and we weigh costs and benefits to measure value and prioritize future initiatives.

What you'll be doing:

• Create and maintain product roadmaps, define success measures for products and measure product performance and oversee creation of all project documentation
• Work closely with CX/Product Lead to break journeys into features
• Translate user journeys and output from research, NFRs and FRs into user stories

• Align and track the success metrics for features, sprints and epics
• Support recruitment and maintenance of working groups
• Catalog and prioritize product backlog in collaboration with development team. Participate in iteration planning for each sprint. Assess and escalate problems and roadblocks timely.
• Ensure appropriate time is allocated for the successful and timely release of enhancements and features
• Set overall goals and directions for the team ensuring cross-functional teamwork and prioritization of work to meet deliverables/milestones

• Facilitates the development of product concepts and defining product strategies, team workflows and core methods
• Engage and coordinate efforts (daily/weekly) with project managers, analysts, and various directors
• Track timelines, define milestones, lead prioritization workgroups, manage status reports, and spearhead engagement efforts
• Ensure all issues, requests, and problems, are being addressed and raised to support staff as needed
• Set expectations for delivery of new functionalities and maintain appropriate tracking of product performance post-launch to suggest possible solutions in future iterations

• In collaboration with the development team, assists in the documentation and the testing acceptance criteria and timeline
• Assess severity of reported defects and escalate and prioritize to development team appropriately
• Lead the product functional design process, having an in-depth knowledge of the users and technology, and the release planning (sprints) with developers
• Coordinating and implementing new platform rollouts for all clinical staff

Our ideal candidate:

• 7+ years of experience as Product Owner/Manager. Healthcare/hospital experience preferred.
• Analytical approach, excellent communication/presentation skills, strong stakeholder management, keen to mentor/provide guidance, patient and assertive yet tactful
• Knowledge/technical exposure: mobile application development and deployment of medical/non-medical devices, Web and mobile architecture and familiarity with mobile endpoints e.g. iOS and Android environments, HL7 interfaces and agile methodologies/ SAFe a strong plus
• Bachelor's Degree or experience in lieu of a degree

Location: NYC - Midtown East near Grand Central

Benefits

Competitive compensation packages | Sick Time | Generous Vacation + 12 holidays to recharge & refuel | Internal Career Mobility & Performance Consulting | Medical, Dental, Vision, FSA & Dependent Care | 403b retirement savings plan match | Tuition Reimbursement | Parental Leave & Adoption Assistance | Commuter Spending Account | Fitness Discounts & Wellness Program | Resource Networks | Life Insurance & Disability | Remote Flexibility

We believe in communication, transparency, and thinking beyond your 8-hour day @ MSK. Its important to us that you have a sense of impact, community, and work/life balance to be and feel your best.

Our Hiring Process

You read the ad, agree it sounds like a great fit & apply -> Talent Acquisition contacts you to schedule a phone interview (if your profile aligns) -> after speaking with the Talent Acquisition Specialist, you will connect with the Hiring Manager by phone or video call -> if your experience is a fit, you will move forward to an on-site visit or video call with the team -> post-interview feedback -> ideally an offer! -> reference check & onboarding -> orientation & official welcome to MSK

we look forward to meeting soon!

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