Are you interested in pharmacy operations and looking for a new challenge in 2021? Do you have experience in either a formal or informal leadership position? If so, come work for the National Association of Specialty Pharmacys 2019 Pharmacy of the Year!
The Fairview Specialty and Mail Order pharmacy also holds multiple accreditations from The Joint Commission and URAC, including being one of only two pharmacies who has been designated by URAC as a Rare Disease Center of Excellence.
As a Supervisor in the Customer Service Center, you would be an essential part of the Specialty and Mail Order Pharmacy team, focusing on delivering the world-class customers service that this pharmacy is known for while collaborating with all members of the team to achieve quality, performance and financial goals .
Responsibilities/Job Description
Provide day-to-day operational leadership to the pharmacy technician team while partnering with the entire pharmacy leadership team to successfully meet the needs and performance standards of internal and external Fairview partners.
Examples include:
Ensuring appropriate patient care is provided to all customers, deriving new business, implementing and maintaining safety standards.
Human Resource responsibilities such as hiring and orientation, performance management, training and development, continuing education activities, scheduling and workload distribution.
Participating in process improvement activities, providing suggestions, solutions and analyzing new opportunities.
Maintaining and monitoring the productivity level of the staff to maximize efficiency, assure adequate staffing levels, and control costs.
Acting as an escalation point and key resource, mentoring and troubleshooting to ensure high levels of service are provided to internal and external customers.
Qualifications
Required:
Two years of previous pharmacy technician experience and be registered or to become registered with the MinnesotaBoard of Pharmacy.
Together with the University of Minnesota and University of Minnesota Physicians we have created M Health Fairview. M Health Fairview is the newly expanded collaboration among the University of Minnesota, University of Minnesota Physicians, and Fairview Health Services. The healthcare system combines the best of academic and community medicine — expanding access to world-class, breakthrough care through our 10 hospitals and 60 clinics.Fairview Health Services (fairview.org) is an award-winning, nonprofit health system providing exceptional care across the full spectrum of health care services. Fairview is one of the most comprehensive and geographically accessible systems in the state, with 10 hospitals—including an academic medical center and long-term care hospital—serving the greater Twin Cities metro area.Its broad continuum also includes 60 primary care clinics, specialty clinics, senior living communities, retail and specialty pharmacies, pharmacy benefit management services, rehabilitation centers, counseling and home health care services, medical transportation, an integrated provider network and health insurer PreferredOne. In partnership with the University of Minnesota, ...Fairview’s 32,000 employees and 2,400 affiliated providers embrace innovation to drive a healthier future through healing, discovery and education.
