Top Reasons to work at AdventHealth Centra Care

• Commitment to whole-person care, giving you the opportunity to help heal people in mind body and spirit.
• Fulfilling work with people who treat you like family.
• Excellent benefits, market-driven wages and career development opportunities.
• Recognized for the seventh year in a row as a recipient of the Gallup Great Workplace Award as part of the AdventHealth network.
• Opportunities for advancement as we expand our network across the nation.

• Drives customer service initiatives by creating and owning the patient experience
• Answers telephone, responds to patient questions/concerns to ensure prompt accurate resolution is achieved and is able to handle various job tasks simultaneously
• Demonstrates age-specific communication skills for patients with the ability to assess and interpret relevant data
• Communicates with the patient or their guarantor to obtain demographic, employment, insurance and current medical condition information in order to perform accurate registration
• Obtains client information for workerâ™s comp and corporate accounts, and verifies authorization and service(s) requested

What You Will Need:

• High school diploma or equivalency
• Must maintain current CPR certification at all times.  If certification is not current at time of hire, the employee must obtain a valid card within their first ninety days.

Under supervision of the Practice Manager, the Patient Registration Coordinator is accountable for the patientâ™s first impression of the organization by making patients feel safe, cared for and respected with an emphasis on customer service. They are responsible for the complete patient registration process.