Description YOU ARE REQUIRED TO SUBMIT A RESUME WITH YOUR APPLICATION!
Medical Office Front Staff - AdventHealth Ottawa
Location Address: 1301 S. Main Street, Ottawa, KS 66067
Top Reasons To Work At AdventHealth Ottawa
Family friendly community
Excellent cost of living
Five major recreational lakes
Many annual events and festivals
Environment committed to patient care
You Will Be Responsible For:
Â·Provides patients with general information about the specific department, directions to the department, parking.Orders applicable services, i.e., wheel chairs, interpreters.
Â·Responds to patientsâ™ needs, concerns as appropriate.Investigates complaints works with office manager to find solutions.
Â·Demonstrates an ability to be flexible, organized and function under stressful situations.
Â·Maintains a good working relationship within the office.
Â·Manages and operates all equipment safely and correctly.
What You Will Need:
High school or GED
Perform administrative and patient care duties in the medical practice to support medical providers and nursing in the examination and treatment of clinic patients. Provides oversight of daily workflow planning, troubleshooting, staffing needs, delegation of duties, problem-solving and staff learning needs.As the first person the patient encounters, provide outstanding customer service skills.Ensures that the patient information is collected and that patients are aware of medical office healthcare financial and insurance coverage policies. Performs customer service functions in the medical office setting.Ensures highest level of customer service is provided to the patients and their families.Performs business office responsibilities.Responsible for scheduling patient appointments.Performs other clerical duties as needed.Participates in performance improvement and continuous quality improvement (CQI) activities.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.