Location Address: 60 Memorial Medical Parkway Palm Coast, Florida 32164
Top Reasons To Work At AdventHealth Palm Coast
Career growth and advancement potential
Health Insurance Coverage
High quality of life with low cost of living on the shores of Palm Coast.
Full Time, Days
You Will Be Responsible For:
Obtains demographic/ insurance information through patient and/or family member interviews.
Interviews patient or family member to gather demographic and insurance information including patient address, next of kin, guarantor, religion, insurance companies and plans.
Ensures patient orders are received when needed and include the required information including physician signature, diagnosis and ordered tests.
Ensures Insurance Requirements and Authorizations are obtained to guarantee proper reimbursement.
Knowledge of Insurance Companies and requirements to obtain authorizations.
Knowledge of On-Line verifications and authorization systems including but not limited to Availity, WebMD and UnitedHealth Care.
Knowledge of Medicare Medical Necessity requirements.
Maintaining knowledge of the collections and cashiering functions.
Acts as cashier.
Reconciles cash drawer.
Collects all Co-Pays and Deductibles due at time of service.
What You Will Need:
KNOWLEDGE AND SKILLS REQUIRED:
Some computer and typing training required
Many patients and families are under stress and tact is required to handle patient interaction.
Must be able to deal with upset and angry patients and families in a calm and professional manner.
Voice must be pleasant in face to face conversations.
Excellent customer service skills are required.
Good communication skills are necessary.
Computer skills â“ data entry, spreadsheet skills, basic mathematical skills.
Human relation skills
EDUCATION AND EXPERIENCE REQUIRED:
Requires a high school diploma or GED.
One year medical experience preferred, but not required.
Patient Registration Representative, under the direct supervision of the FHI Business Office Manager/Facility Administrator, interviews Patient and/or Patient Families to complete the registration process. Maintains knowledge in all areas of registration for Florida Hospital Imaging.
AdventHealth Greater Orlando (formerly Florida Hospital) is one of the largest faith-based health care providers in the United States. For 150 years, we have carried on a tradition of providing whole-person care that not only addresses patients' physical ailments, but also supports their emotional and spiritual well-being. We demonstrate the same level of compassion and care for our employees as well, doing all that we can to help them realize their full potential – both personally and professionally.