Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded and your abilities challenged. It is a place where your diversity — of culture, thinking, learning and leading — is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research.
The Survey Research Shared Resource (SRSR) provides data collection services for multiple research projects conducted at Vanderbilt University through the administration of computer-assisted telephone, web and personal surveys. The SRSR operates a Call Center with 15 workstations which operates days and evenings, 7 days a week. The SRSR is highly committed to the precise and excellent collection of data according to specialized research protocols.
Under general supervision, provide support for health related research; investigate, gather, assess and clarify data; organize and supervise distribution of information; coordinate general laboratory maintenance and inventory control, and recruit and interview research study participants.
High School Diploma or GED (or equivalent experience) (Required)
4 years experience (Required)
Key Functions and Expected Performances:
Recruit and interview research study participants using a Computer Assisted Telephone Interview application and other mechanisms for data collection in the Survey Research Shared Resource.
Assist in modification and coordination of research procedures and techniques
Collect, organize, and evaluate data from a variety of reference sources
Conduct medical record reviews and searches
Provide quality customer service to investigators supported by the SRSR
Serves as a mentor to newly hired and less tenured RSI I staff members for quality assurance and adherence to study protocols
Assists the Scientific Research Core Facility Manager in coordinating weekly interviewing tasks for the SRSR Call Center
Coordinates the appointment calendar for upcoming interview calls
Assumes coordinating responsibilities for SRSR call priorities in the absence of the Scientific Research Core Facility Manager
Demonstrates thorough knowledge of study activities, consent features and participant rights
Maintains and supports communications with SRSR colleagues and study staff
Acts as the lead interviewer during the weeknight and weekend calling shifts
Additional Information: This is a 12-month Term position working up to 20 hours per week. The SRSR is open 8am to 9pm Monday through Friday, 10am to 8pm Saturdays and 3pm to 8pm Sundays. This position requires some weekend (Saturdays and Sundays) and weekday evening shifts (5:00pm-9:00pm) in order to provide sufficient coverage during SRSR operational hours.
VUMC Recent Accomplishments
Because we are committed to providing the best in patient care, education and research, we are proud of our recent accomplishments:
US News & World Report: #1 Hospital in Tennessee, #1 Health Care Provider in Nashville, #1 Audiology ( Bill Wilkerson Center ), 12 adult and 10 pediatric clinical specialties ranked among the nation's best, #15 Education and Training
Truven Health Analytics: among the top 50 cardiovascular hospitals in the U.S.
Becker's Hospital Review: one of the "100 Greatest Hospitals in America"
The Leapfrog Group: grade "A" in Hospital Safety Score
National Institutes of Health: among the top 10 grant awardees for medical research in the US
Magnet Recognition Program: Vanderbilt nurses are the only group honored in Tennessee
Nashville Business Journal: Middle Tennessee's healthiest employer
American Hospital Association: among the 100 "Most Wired" medical systems in the US
Vanderbilt University Medical Center is home to Vanderbilt University Hospital, The Monroe Carell Jr. Children’s Hospital at Vanderbilt, the Vanderbilt Psychiatric Hospital and the Vanderbilt Stallworth Rehabilitation Hospital. These hospitals experienced more than 61,000 inpatient admissions during fiscal year 2015. Vanderbilt’s adult and pediatric clinics treated nearly 2 million patients during this same period.Vanderbilt University Hospital and the Monroe Carell Jr. Children’s Hospital at Vanderbilt are recognized again this year by U.S. News & World Report’s Best Hospitals as among the nation’s best with 18 nationally ranked specialties. Vanderbilt University Medical Center is world renowned because of the innovation, work ethic and collegiality of its employees. From our health care advances to our compassionate care, Vanderbilt owes its accomplishments and reputation to staff and faculty who bring skill and drive and innovation to the medical center day after day. World-leading academic departments and comprehensive centers of excellence pursue scientific discoveries and transformational educational and clinical advances across the entire spectrum of health and disease.As th...e largest employer in middle Tennessee, we welcome those who are interested in ongoing development in a caring, culturally sensitive and professional atmosphere. Most of us spend so much of our lives at work, we want to be part of maintaining a workplace in which people support one another and encourage reaching for excellence. Many high-achieving employees stay at Vanderbilt because of the professional growth they experience and because of their appreciation of Vanderbilt’s benefits, public events and discussions, athletic opportunities, beautiful setting and, above all, sense of community and purpose.Vanderbilt and its employees share a set of mutual expectations that have been created with productivity, legality, fairness and safety always in mind. We believe that our investment in training and compensating employees multiplies in value when we enable individuals to deliver their best performance for the benefit of us all.